Returns & Exchanges
At The Official Grampo Co. Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in original condition. Simply follow our streamlined process to ensure a quick and efficient refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack the products in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.
Ship It Back
Print the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing